Thank you for choosing to be part of our community at Sticky Tiki (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://sticky-tiki.com (the “Website”), use our services, and engage with our platform as either a customer or a vendor.
By using our Website and services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us directly when you use our services, such as when you create an account, upload artwork as a designer, or make a purchase.
Personal Information You Provide
Account Information: Name, email address, username, password, and other details you provide during the registration process.
Payment Information: When you make a purchase or receive a commission, we may collect payment details, such as credit card numbers, bank account information, or third-party payment processor details (e.g., PayPal). This information is processed by third-party payment providers and is subject to their privacy policies.
Artwork Submissions: If you are a designer, you may upload artwork to be featured on products. The personal information associated with your artwork, including any bio or contact details you provide, will also be collected.
Automatic Data Collection
Cookies and Tracking Technologies: We use cookies and similar technologies (such as web beacons, pixels, and JavaScript) to collect information about your interactions with our Website, including pages you visit, your browsing history, and preferences.
Log Data: When you visit our Website, our servers automatically collect certain information, including your IP address, browser type, device type, and the pages you visit.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
For Customers:
Order Processing: To fulfill and manage your orders, payments, returns, and exchanges.
Customer Support: To respond to your inquiries and provide support.
Marketing Communications: To send you promotional emails and updates related to products, services, and offers. You can opt-out of marketing emails at any time.
To Improve Our Services: To analyze usage data and improve our Website, services, and user experience.
For Designers:
Artist Commissions: To calculate and process commissions on sales of products featuring your artwork.
Artwork and Product Management: To manage the upload and sale of your artwork on our platform, including product listings, modifications, and sales tracking.
Legal and Financial Obligations: To comply with tax and regulatory requirements related to commissions, payments, and sales.
3. Will Your Information Be Shared with Anyone?
We will not share your personal information with third parties except in the following cases:
Service Providers: We may share your information with third-party service providers who help us process payments, manage our Website, and offer customer support. These third-party providers will have access to your personal data only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
Legal Compliance: We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities (e.g., a court or government agency).
Business Transfers: If Sticky Tiki is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Third-Party Marketing: With your consent, we may share your information with trusted third-party marketing partners to send you targeted advertisements or promotional materials. You can opt-out of this at any time.
4. Do We Use Cookies and Other Tracking Technologies?
Yes, we use cookies and other tracking technologies to enhance your experience on our Website. These technologies help us:
Track your preferences and provide personalized content and ads.
Analyze Website traffic and usage patterns.
Improve the functionality of our Website.
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of some parts of our Website.
5. How Long Do We Keep Your Information?
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax or accounting regulations).
Once we no longer need your personal information, we will either delete or anonymize it, or if that is not possible (for example, because the data is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible.
6. How Do We Keep Your Information Safe?
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
7. What Are Your Privacy Rights?
If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under applicable data protection laws:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update any incorrect or incomplete information.
Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at support@sticky-tiki.com.
8. Controls for Do-Not-Track Features
Most browsers and some mobile operating systems offer a Do-Not-Track (DNT) feature or setting. At this time, we do not respond to DNT signals. However, we are committed to being transparent about the data we collect and how we use it.
